Bangladesh has a highly social-commerce-driven online shopping environment. Many businesses receive customer inquiries through: Facebook pages Facebook Messenger WhatsApp Instagram Ecommerce websites A customer might discover a product on Facebook, ask about the price in Messenger, request additional photos through WhatsApp,…
AI Chatbot for Ecommerce Bangladesh: Transforming Online Shopping with Smarter Customer Support
Bangladesh’s ecommerce industry is growing rapidly. From fashion and electronics to cosmetics, food, healthcare, and lifestyle products, more businesses are selling online than ever before. But as online orders increase, ecommerce businesses face another challenge—responding to hundreds or even thousands of…